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Documentation Index

Fetch the complete documentation index at: https://docs.hyprcore.ai/llms.txt

Use this file to discover all available pages before exploring further.

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Get help

Live chat

The chat bubble on hyprcore.ai and inside the web dashboard is the fastest way to reach the team.

Discord

Real users, real fixes, and the team is in there too.

Email

support@hyprcore.ai. Best for billing, account, and anything you’d rather not post publicly.

Status & changelog

Latest release notes and known issues.

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Response times

  • Live chat: Real-time during business hours (US Pacific); offline messages within one business day.
  • Discord: Usually within an hour during business hours. The community often answers faster.
  • Email: Within one business day for Free and Pro users. Within four hours for Team plan priority support.

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Filing a good bug report

Whichever channel you use, this is the information that gets you a fast fix:
  1. What you did. The exact sequence of clicks or keystrokes.
  2. What you expected. “Text should paste into Slack.”
  3. What happened instead. “Hyprcore crashed” / “Nothing pasted” / “It pasted into the wrong app.”
  4. Hyprcore version. Settings → About.
  5. macOS version. From Apple menu → About This Mac.
  6. Mac model and chip. “MacBook Pro 14”, M3 Pro, 36 GB.”
  7. Logs, if you can. Settings → Advanced → Open log directory. Zip the most recent log file and attach.
Crash logs are especially useful—Console.app → Crash Reports → most recent hyprcore entry.

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Feature requests

Vote on the public roadmap at hyprcore.ai/roadmap or share ideas on Discord. New requests come into the same queue.

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Press, partnerships, and enterprise

Or just use the contact form.

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Security

If you find a security vulnerability, please email security@hyprcore.ai privately rather than posting publicly on Discord or live chat. We acknowledge within 48 hours and work with you on a coordinated disclosure.