FAQ

General

What is Hyprcore?

A native macOS app that combines three things in one place: dictation that pastes into any text field, a meeting recorder that captures system audio and video, and a searchable knowledge base of everything you've recorded. Speech models run on your Mac by default; cloud is optional and opt-in.

What platforms does Hyprcore support?

Hyprcore is macOS only (Apple Silicon and Intel, macOS 13+). There is no Windows or Linux build.

Do I need an account?

Yes. Hyprcore requires a Hyprcore Cloud account, even on the Free plan. Sign-up is free and takes a minute.

Is Hyprcore really local-first?

Yes. Speech models, vault storage, dictation history, and search index all live on your Mac. Audio never leaves your device unless you opt into a cloud STT provider. Even when sync is on, Hyprcore syncs encrypted blobs—our servers can't read your meetings.

What's the difference between Hyprcore and Otter / Granola / Fathom?

Hyprcore captures audio on your Mac instead of joining your call as a bot. Speech models run on-device by default, so there's no cloud upload of audio. It's also more general-purpose: it does dictation, captures any system audio (not just your meetings app), and acts as a wiki for everything you've ever recorded.

Dictation

Which speech model should I use for dictation?

Parakeet V3. It's CPU-only (no GPU dependency), auto-detects language, and runs at ~5× real-time on a recent Mac. Whisper Small is a fine alternative if you want more language tuning.

Can I dictate in languages other than English?

Yes. Whisper supports 90+ languages—pick the language in Settings → Models → Speech model → Language. Parakeet V3 auto-detects the language.

Does dictation work in any app?

Yes, anywhere your cursor accepts text. Hyprcore pastes via macOS Accessibility, so it works in native apps, Electron apps, browsers, the terminal, and password fields (with the right paste method).

Why isn't text appearing after I dictate?

Almost always a missing Accessibility permission. Open System Settings → Privacy & Security → Accessibility and confirm Hyprcore is in the list and enabled. Quit and relaunch Hyprcore after granting.

Can I undo a dictation?

The pasted text behaves like any other paste—Cmd-Z in the target app removes it. Hyprcore also keeps the transcript in dictation history so you can re-paste later.

Meetings

Do I need to install anything in Zoom / Meet / Teams?

No. Hyprcore captures system audio at the OS level, so any call app works without modification.

Does Hyprcore record video?

Yes—your screen, optionally. Configure quality in Settings → Meetings → Video quality. You can also record audio-only.

Is the other person notified when I record?

Hyprcore doesn't notify them. Local laws vary about call recording. In two-party-consent jurisdictions you have to ask.

How long can a meeting be?

Free plan: limited (see plans). Pro and Team: unlimited. Hardware is the only practical constraint—at Medium video, expect ~1 GB per hour on disk.

Can I record in-person meetings?

Yes. Set capture mode to Mic only, put the laptop on the table, and let your mic pick up the room. A USB conference mic helps a lot.

Does diarization (speaker labels) work?

Yes, best with cloud STT (Deepgram is most reliable). Local Whisper has limited speaker awareness. You can rename and merge speakers after the fact.

Privacy and security

Where is my audio?

On your Mac. Local Whisper / Parakeet never send audio anywhere. If you opt into cloud STT (Deepgram, Groq, OpenAI), audio goes to that provider for transcription.

What does Hyprcore Cloud see?

When you sync, encrypted blobs of your vault data. Our servers don't decrypt them. When you use cloud AI features (summaries, chat), the relevant transcript text is sent to the LLM provider for that specific request.

Does my audio leave my Mac?

Not unless you choose a cloud STT provider. Local Whisper, Parakeet, Canary, and the other on-device models transcribe without uploading audio. Cloud providers (Deepgram, Groq, OpenAI) are opt-in.

What's collected in telemetry?

Crash reports and (optionally) feature usage counts. Never audio or content. See Telemetry settings for full details.

Plans and billing

What's free vs paid?

Free includes basic dictation, one local speech model, limited meeting recording, and one device. Pro ($19.99/mo) adds the full local model lineup, cloud STT, AI summaries, knowledge base, MCP, 5 GB storage, two devices. Team ($39.99/mo) adds three seats and shared resources. See Plans.

Can I bring my own API keys?

Yes, even on Free. Configure Anthropic, OpenAI, Google, Deepgram, Groq, or OpenRouter keys in Settings → Models. Hyprcore uses them directly with no markup.

Do tokens roll over?

No. Plan tokens reset each billing cycle. One-time token packs (purchased via Billing) don't expire.

Can I cancel anytime?

Yes. Cancellation through the Stripe customer portal. Your local data stays on your Mac after canceling. Cloud-stored data is preserved for 30 days post-cancellation.

Can I get a refund?

Yes, within 30 days of your first paid month. Email support@hyprcore.ai with your account email.

Models and integrations

Can I use my own LLM?

Yes. Hyprcore supports local LLMs via Ollama and LM Studio, plus any cloud provider via OpenRouter. See Custom and local models.

What's MCP?

Model Context Protocol—a standard for letting AI assistants read external data. Hyprcore ships an MCP server so Claude, Cursor, Codex, and other MCP-aware tools can search and read your meetings. See MCP integration.

Does Hyprcore work with Apple Intelligence?

No—Apple Intelligence isn't a supported post-processing provider. For cleanup and summaries you can use Hyprcore Cloud, bring your own key for a cloud provider (OpenAI, Anthropic, Z.AI, OpenRouter, Groq, Cerebras), or run a local model with Ollama or LM Studio. Configure in Settings → Models → Post-processing.